insourced IT professional would lead to more institutional knowledge, but in fact the opposite is true. With small businesses likely to only hire one technology-focused employee, any institutional knowledge will leave with them when they leave the company. This can cause a new person to come in and start from scratch or with little input from his or her predecessor.

Now, if your company decides to go with an outsourced partner, that provider can then become an expert in your company’s technology needs. It will have records of what technology your company uses, when it's been updated, and what is working best. 

Most small businesses can't afford a dedicated full-time employee to focus solely on technology. Even if they could, employees will want benefits such as vacation time, sick leave, training, and other job perks that will pull them from the office.

Connecticut. RTS runs on technology, providing business-critical staffing and stocking solutions for grocery and specialty stores. Its technology expertise is dedicated to providing networking solutions to help client companies manage their stores. In fact, many of the company’s customers run their businesses on RTS’s data and services, so if RTS has an IT issue, it can affect its entire customer base.

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