Differences Between Customer Service and Customer Support: Why Both Matter?

Customer service has customer support but customer support doesn’t have customer service. Confused? Well, let’s get it this way! Customer service includes processes that revamp the total experience of customers. However, customer support is a narrower term, to be precise, a sub-part of customer service. It only involves answering customer queries and assisting them with products and services.
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Differences Between Customer Service and Customer Support: Why Both Matter?
konnect.kutumbh.com

Differences Between Customer Service and Customer Support: Why Both Matter?

Customer service has customer support but customer support doesn’t have customer service. Confused? Well, let’s get it this way! Customer service includes processes that revamp the total experience of customers. However, customer support is a narrowe