Data Bridge Market Research analyses that the unified communication as a service market was valued at USD 46.89 billion in 2021 and is expected to reach the value of USD 216.17 billion by 2029, at a CAGR of 21.05% during the forecast period of 2022-2029. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.
It suggests how the company is perceived by the target customers and clients that are desired to reach. The report helps understand how to connect with customers, how to stack up against the competition, and how to plan next steps. It plays an important role in the process of developing products and services, bringing them to the marketplace, and marketing them to consumers. For many businesses, "
Unified Communication as a Service Market" report acts as a key component in developing marketing strategy by providing a fact-based foundation for estimating sales and profitability.Data Bridge Market Research has recently published the comprehensive business research on "Unified Communication as a Service Market" includes historic data, present market trends, future product environment, marketing strategies, technological innovation, upcoming technologies, emerging trends or opportunities, and the technical progress in the related industry. "Unified Communication as a Service Market" research report gives critical information about the market and business landscape.
Market Definition:
Unified communication-as-a-service (UCaaS) is a delivery model. Various applications, collaboration, and communication services are generally outsourced to a third-party provider and then delivered over a network in this model. These include enterprise messaging, telephony presence technology, and video conferencing. Many businesses widely use it to improve business processes by streamlining communication. It adds scalability and flexibility to core business tasks.
Some of the major players operating in the unified communication as a service market are:
- Amazon Web Services, Inc. (U.S.)
- Cisco Systems Inc., (U.S.)
- NTT DATA Corporation (Japan)
- DXC Technology Company (U.S.)
- VMware, Inc. (U.S.)
- RACKSPACE TECHNOLOGY (U.S.)
- Informatica (U.S.)
- IBM Corporation (U.S.)
- Microsoft (U.S.)
- Siemens (Germany)
- ANSYS, Inc. (U.S.)
- SAP SE (Germany)
- Robert Bosch GmbH (Germany)
- NetApp (U.S.)
- Atos SE (U.S.)
- Fujitsu (Japan)
- CenturyLink (U.S)
- Hewlett Packard Enterprise Development LP (U.S.)
- Dell Inc., (U.S.)
- Oracle (U.S.)
- Google LLC (U.S.)
- Atos SE (France)
- KELLTON TECH (India)
Unified Communication as a Service Market Scope:
The unified communication as a service market is segmented on the basis of component, deployment, organization site and end-use. The growth amongst these segments will help you analyse meagre growth segments in the industries and provide the users with a valuable market overview and market insights to help them make strategic decisions for identifying core market applications.
Component
- Telephony
- Unified Messaging
- Conferencing
- Collaboration Platforms and Applications
Deployment
- Private cloud services
- Public cloud services
Organization size
- Small and medium sized enterprises
- Large Enterprises
End-Use
- Banking Financial Services and Insurance (BFSI)
- Healthcare
- IT Enabled Services and Telecommunication
- Retail and Consumer Goods
- Transportation and Logistics
- Travel and Hospitality
- Automotive
- Public Sector
- Others
Unified Communication as a Service Market Regional Analysis/Insights
The unified communication as a service market is analysed and market size insights and trends are provided by country, component, deployment, organization site and end-use as referenced above.
The countries covered in the unified communication as a service market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America
North America is expected to have the largest share of the Unified Communication-as-a-Service (UCaaS) market. The regions increased adoption of telepresence systems, advanced business solutions, and Bring Your Own Device (BYOD) can be attributed to the market's growth. Businesses throughout the region are implementing advanced unified communication services such as conferencing, unified messaging, enterprise telephony, and instant messaging. In North America, the use of contact centre capabilities such as auto-attendant, call routing, interactive voice response, and CRM integrations is also increasing.
Asia-Pacific is expected to have the highest CAGR in the Unified Communication-as-a-Service (UCaaS) market during the forecast period due to an increase in demand for internet-based communication services among SMEs in the region, Adoption of unified communication services and cloud technologies such as VoIP unified communications and voice & video conferencing are among the UCaaS industry trends in Asia Pacific.
The country section of the report also provides individual market impacting factors and changes in market regulation that impact the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of Global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.
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